Network Engineer-LAN & WAN – Denver

Virtela is part of the NTT Group, the world’s largest telecom company, ranked #32 on the Global Fortune 500. Virtela is the smart alternative for enterprise networking and virtualized IT services and offers the opportunity to work with the most advanced technologies and talent around the world in serving our global enterprise clients. Virtela have been recognized by 100+ awards.

Are you passionate about solving challenging problems, making a real impact and building something big? Join the Virtela team today.

Location: Denver, CO

Key Responsibilities

Responsible for the overall management of large Enterprise network including the planning, design, 24×7 management, and coordination of the corporate LAN/WAN. Manage network security and policies. Additional experience with VPN technology and wireless.
Operate and maintain enterprise network. Prepare, configure, and manage routers and switches for deployment to a local or a remote site; Troubleshoot and remedy enterprise network problems; Research and recommend network optimization; Perform network equipment software and configuration upgrades. Ability to train other engineers on specific technologies.
Analysis, design, testing, documentation, implementation/configuration and support of WAN/LAN/MAN and converged network technologies.
Day to day monitoring and performance and tuning of the WAN and LAN functionality. Perform network architecture reviews and develop detailed engineering design and deployment plans.

Requirements

Experience in local and wide area networking, communications, within a multi-platform network environment. Knowledge of: LAN/WAN; VLANs, VoIP, RIP, OSPF, AAA/TACACS, EIGRP, and Cisco ACLs
Cisco Certification – CCNA or CCNP or CCIE or CCVP
Technical B.S. degree required or related experience and/or training; or equivalent combination of education, experience and certifications.
Knowledge of IP networking and applications running over networks
Hands-on network & application troubleshooting experience
Experience with routing protocols (RIP, OSPF, BGP)
Understanding of how Telecommunication Service Providers install, test, and troubleshoot circuits.
World-class skills in interfacing with customers and is willingness to go the “extra-mile” to assist them.
Ability to manage multiple projects simultaneously, to include resources, priorities, and timelines.

Front-End Java Developer – Denver

Are you passionate about solving challenging problems, making a real impact and building something big? Join the Virtela team today.

Location: Denver, CO

Job Description

Do you live, eat, and breathe programming? Are you someone who sees code in their dreams? Would you consider yourself a developer’s developer? Virtela just might have a position for you! We’re looking for a razor sharp engineer to help transform how to support enterprise networking and security. If you’re a software fanatic who tirelessly fine-tunes their craft and seeks to improve your ideas based on what end-users really want and need – it’s time to apply!

Help drive the innovation and evolution of Virtela systems and tools
Work directly with our networking engineers and product team pros as well as developers who are experts in the industry
Working collaboratively with Business SMEs, Software Architect, and developers to design and deliver advanced applications with state of the art next-gen User Interface and intuitive navigation.
Gather and analyze users’ requirements to design, implement and support java based presentation tier components with a solid commitment to timelines and deliverables.
Create next-gen user interface and create screen mock-ups for applications and present it to users.
Demonstrate capability of presenting and implementing new ideas for rich user interface with very high level of performance.

Software Developer with proven design skills to join a small, highly motivated team to analyze and translate business requirements into technical specifications. Design screen mock-ups and develop UI pages, propose and implement application navigation. Test and debug applications and identify track and resolve defects.

Desired Skills & Experience

Bachelor’s Degree in computer science or related field preferred.
Minimum 2 years’ experience in Java web application development.
Demonstrate high level of competency and experience in UI Design.
Minimum 3 years of experience in designing screen mock-ups and HTML implementation.
Minimum 3 years of experience in using JavaScript, JQuery, AJAX, and CSS.
Minimum 6 months of working experience in either JSF or AngularJS or Struts.
Minimum 2 years of experience in XML, JSON.
Team player with a “get it done” attitude.
Must have work experience in developing Responsive design bases applications.
Excellent written and verbal communication skills.
Additional Desired skills – SQL, SVN/Git, Photoshop or other design tool.

Cloud/Virtualization Software Developer – Denver

Are you passionate about solving challenging problems, making a real impact and building something big? Join the Virtela team today.

Location: Denver, CO

Job Description

Design and implement production grade software at cloud scale and help drive the innovation and evolution of Virtela systems and tools.
Work directly with our networking engineers and product team pros as well as developers who are experts in the industry to ensure high quality releases per schedule
Evaluate technical aspects of competing products, propose and build proof of concepts, prototype and provide estimates for development effort
Capacity planning, functionality testing, and load testing in a virtualized server environment, documentation as well as training of other organizations and ongoing server solution support.
Responsible for assessing server hardware and software requirements related to various application vendor evaluations. Knowledge of other virtualization technologies, experience in enterprise application appliance design, and experience in Networking/Telecom industry is a plus.
Work on every level of the stack – frontend to backend, and everything in between

Software Developer with proven design skills to join a small, highly motivated team to analyze and translate business requirements into technical specifications, design and develop multi-tier distributed applications, accurately document and present system designs, test and debug applications and identify track and resolve defects. Virtela systems are built using the latest software technologies following SOA best practices with a focus on scalability, maintainability and reuse.

Desired Skills & Experience

5+Experience working within Advanced Systems Infrastructure Design and support for complex IT environments, with 3-5 years’ experience designing and implementing Virtualized computing environments using agile development methodologies
Strong knowledge of software best practices (Object-Oriented design, patterns, algorithms, data structures)
Experience with memory/execution constraints and handling large amounts of data
Desire and ability to document code, and write documentation in support of the software
Extensive knowledge of Linux operating system& programming and demonstrated experience building highly scalable, distributed software systems
Experience with Puppet and/or Chef
Experience with NoSQL Databases; Cassandra, HBase, and MongoDB preferred
Experience building cloud based systems and API development and experience with server virtualization and or container technology is highly desirable
Experience with at least 2 of the following programming languages – Java, Python, Ruby, & Erlang.
Work independently without needing lot of input, self-driven and experience with contributing to open source code is a plus
Experience in infrastructure architecture and design of complex distributed systems environments, including failover techniques, recovery/rollback, and application partitioning
Understanding of computer server architectures, including peripheral interfaces (SCSI, RAID, Ethernet) and multi-processor designs (SMP)
Familiarity with systems management concepts, processes and standards (e.g. SNMP); capacity/performance management and tuning; and storage and network management
Understanding of modern IT production data center and Internet (ISP/ASP) hosting operations
Experience with VMware ESX 2.5.2 or higher, Xen and KVM hypervisors.
Microsoft Active Directory, Microsoft Exchange, and Microsoft SQL. MCSE certification a big plus.
Hands-on experience supporting server infrastructure in a large enterprise environment.
Knowledge of vMotion and Physical to Virtual (P2V) tools such as Acronis, Vizioncore, and Double-Take desirable
Plus Knowledge of networking including setup up and troubleshooting VLAN’s and trunking, will be plus.
Bachelor’s Degree in Math, Computer Science, or Engineering.

Back-End Java Developer – Denver

Are you passionate about solving challenging problems, making a real impact and building something big? Join the Virtela team today.

Location: Denver, CO

Job Description

Help drive the innovation and evolution of Virtela systems and tools.

Work directly with our networking engineers and product team pros as well as developers who are experts in the industry.

Work in architecture team to develop new tools and to create proof of concept using latest and greatest technologies in the domain.

Research and solve application issues on critical production applications.

Work with Front End developer to identify the needs for middle layer and implement web services to connect from mid layer to database layer. Collaborate with architect to ensure plans and identified solutions meet business needs and expectations.

Desired Skills & Experience

Bachelor’s Degree in computer science or related field preferred.
Minimum 5 years’ experience in Java web application development.
Minimum 8 year experience in core java development.
Demonstrate high level of proficiency in developing Rest web services.
Experience with server technology stacks such as Java/Java EE.
Expert in Java, Struts, Services Oriented Architectures, and MVC frameworks
Demonstrated ORM experience Like Hibernate, JPA, ibatis/myBatis.
Working experience in designing database schema and creating DDL/DML.
Minimum 2 years of experience in XML, JSON.
Team player with a “get it done” attitude.
Excellent written and verbal communication skills.

Global Network Operations Manager – Denver

Virtela is the world’s largest independent managed network, security, and cloud services company. Virtela offers an award-winning suite of services – including managed networks, security, application acceleration, and IT infrastructure management – to market-leading companies around the world, such as Kraft, Honeywell, HanesBrands, Paramount Pictures, Red Hat and IBM.

The company is known for its outstanding service innovations and customer support, which have been recognized by more than 50 awards in the last two years alone. Virtela offers unparalleled geographic reach to more than 190 countries through its partnership with more than 1,000 service providers. The company is headquartered in Denver, Colorado with globally distributed Network Operations Centers in the U.S., India, and the Philippines.

Virtela offers an attractive compensation and competitive benefits packages ranging from health, dental, vision, disability and life insurance, 401(K) with employer match, flexible spending accounts, health savings account, as well as company paid holidays and generous paid time off.

Location: Denver, CO

Job Description

Are you passionate about solving challenging problems, making a real impact and building something big? Join the Virtela team today.

The Manager of Network Operations is responsible for leading a team of the industry’s brightest network operations engineers that support the industry’s most advanced cloud networking technologies and services. You should have an advanced understanding of MPLS and Internet service provider network architectures and last mile network access technologies.

Virtela Technology Services Incorporated is looking for a Manager of Global Network Operations for its Global Network Operations Center (GOC). The GOC is responsible for the 24×7 operations of all Virtela managed network services.

The ideal candidate has a proven track record as an operations leader in a network service provider environment, a creative thinker, problem solver, mentor, fantastic manager of people and drive a culture of passionate customer support.

As the Manager of the Global Network Operations, you must have excellent customer facing communications skills and a demonstrated ability to lead incident management and customer escalations. The ideal candidate has the ability to lead the resolution of complex network issues. You will also be responsible to manage escalations with network access and backbone providers to resolve network outages and performance issues.

Professional Qualifications

Bachelors in Computer Science or Engineering is required
5+ years of senior-level leadership in a global network service provider environment
Hands on experience with Cisco and Juniper WAN/LAN routing and switching
In depth knowledge of routing (BGP, MPLS) and switching protocols
Knowledge of WAN optimization technology: Riverbed, Cisco, Citrix, etc.
Exceptional and effective verbal and written communication skills
Exceptional attention to detail and organizational skills

Preferred Qualifications

MS in Computer Science or Engineering
Business management or a related degree

Global Network Operations Director – Denver

Location: Denver, CO

Job Description

Are you passionate about solving challenging problems, making a real impact and building omething big? Join the Virtela team today.

The Director of Network Operations is responsible for leading a team of the industry’s brightest network operations engineers that support the industry’s most advanced cloud networking technologies and services. You should have an advanced understanding of MPLS and Internet service provider network architectures and last mile network access technologies.

Virtela Technology Services Incorporated is looking for a Director of Global Network Operations for its Global Network Operations Center (GOC). The GOC is responsible for the 24×7 operations of all Virtela managed network services.

As the Director of the Global Network Operations, you must have excellent customer facing communications skills and a demonstrated ability to lead incident management and customer escalations. The ideal candidate has the ability to lead the resolution of complex network issues. You will also be responsible to manage escalations with network access and backbone providers to resolve network outages and performance issues.

Professional Qualifications

Bachelors in Computer Science or Engineering is required
10+ years of senior-level leadership in a global network service provider environment
Hands on experience with Cisco and Juniper WAN/LAN routing and switching
In depth knowledge of routing (BGP, MPLS) and switching protocols
Knowledge of WAN optimization technology: Riverbed, Cisco, Citrix, etc.
Exceptional and effective verbal and written communication skills
Exceptional attention to detail and organizational skills

Preferred Qualifications

MS in Computer Science or Engineering
Business management or a related degree

Account Delivery Manager – Denver

Primary Responsibilities

Supervises incident management, change management, problem management, and network optimization projects.
Customer communications, primary interface for all customer issues.
Project manages implementation and optimization projects.
Leads Customer Service Reviews (weekly, monthly, and quarterly).
Operational ITIL analysis and reporting (trend, performance, availability, and capacity management)
Generates reports (SLA and operations).
Leads senior-level technical teams.
Supervises Customer and Virtela-internal processes.
Conduct quarterly reviews about services with customers including with ‘C’ level executives.
Act as liaison with implementation team and operations team for customer; also single point of escalation to address customer issues and customer retention.

Professional Qualifications

Managed Services experience is required.
Previous experience in service manager and project manager role required.
Technical telecommunications background.
Implementation and optimization project management experience.
Flexible person with the ability to manage stressful situations and adapt to rapidly changing environments and requirements.
Ability to work with Account Teams, Customers, Service Delivery, and Operations.
Creative, flexible thinker who is willing to take initiative and share alternative solutions with peers and management.
Passionate about Virtela’s Customers, willing to go the extra mile to ensure the highest level of customer satisfaction.
Customer service experience – preferably in an operations center environment.
Ability to thrive in a fast paced, multi-cultural, customer-oriented environment.
Ability to work days, evenings, and weekends as required; 24×7 support.
Service Provider or System Integrator or Telecommunications experience a must.
Proven track record of farming, creating new opportunities, and growing customer relationships within existing customer base.
Solid understanding of Global WAN Services (e.g., MPLS, VPN, Internet Access, Security).
Ability to travel 33-50% of the time.
Excellent customer service skills.
Exceptional relationship management skills.
Exceptional documentation and communication skills.

Education

Bachelor degree in related field preferred, or equivalent experience.

Carrier Access Manager – Denver

Virtela is the world’s largest independent managed network, security, and cloud services company. Virtela offers an award-winning suite of services – including managed networks, security, application acceleration, mobile device management and IT infrastructure management to the fastest growing companies around the world, such as Kraft, Honeywell, HanesBrands, Paramount Pictures, Red Hat and IBM.

Virtela offers an attractive compensation and competitive benefits packages ranging from health, dental, vision, disability and life insurance, 401(K) with employer match, flexible spending accounts, health saving account, as well as company paid holidays and generous paid time off.

Job Summary

Virtela is searching for a highly experienced Carrier Access Manager with an extensive background in aggressive contract and pricing negotiations with a knowledge of how to manage escalations with major telecommunications carriers.

Location: Denver, CO

Primary Responsibilities

Aggressively negotiate circuit pricing for new customer opportunities as well as negotiating aggressive on-net service pricing with ILEC, CLEC and ISP suppliers
Manage daily escalations with network suppliers to shorten circuit delivery intervals for customer implementations
Successfully expand coverage access footprint through onboarding new regional network suppliers
Lead and Drive performance improvement meetings with carriers through weekly/monthly operational review to improve processes and SLA adherence.

Experience/Skills Required

Strong knowledge of Access technologies and solutions such as Ethernet, MPLS, xDSL, Hub and Muxing, Private lines and NNI’s
Contract negotiation experience (MSA, Pricing, SLA and Amendments)
Experience in network optimization, cost reductions and circuit price negotiations
Strong background in network planning & network solution design
Expert in MS Office Suite including Excel, Access PowerPoint & Word
Conflict resolution and interpersonal skills
Project management skills, attention to detail, with the ability to multi-task and prioritize in a fast-paced, changing environment
7-10 years of experience in the telecommunications industry, preferably in carrier management

Education

Bachelor degree in related field preferred, or equivalent experience

Client Delivery Manager – Denver

Virtela is the world’s largest independent managed network, security, and cloud services company. Virtela offers an award-winning suite of services – including managed networks, security, application acceleration, mobile device management and IT infrastructure management to the fastest growing companies around the world.

Virtela is actively hiring a motivated and energetic professional who is passionate about delivering the highest quality of support to Virtela Customers in a fast-paced environment. The Client Delivery Manager is responsible for supporting large enterprise accounts while managing client relationships and senior-level Virtela technical personnel. The ideal candidate should be a strong communicator, hands-on, have strong technical understanding, comfortable working under pressure, willing to travel to client site, and have ITIL experience.

Location: Denver, CO

Primary Responsibilities

Supervises incident management, change management, problem management, and network optimization projects.
Customer communications; primary interface for all customer issues
Project manages implementation and optimization projects
Leads Customer Service Reviews (weekly, monthly, quarterly)
Operational ITIL analysis and reporting (trend, performance, availability, and capacity management)
Generates reports (SLA and operations)
Leads senior-level technical teams
Supervises Customer and Virtela-internal processes

Professional Qualifications

Managed Services experience is required.
Previous experience in service manager and project manager role required.
Technical telecommunications background
Implementation and optimization project management experience
Flexible person with the ability to manage stressful situations and adapt to rapidly changing environments and requirements
Ability to work with Account Teams, Customers, Service Delivery, and Operations
Creative, flexible thinker who is willing to take initiative and share alternative solutions with peers and management
Network and Security (Cisco and Juniper) experience
Excellent customer service skills
Passionate about Virtela’s Customers, willing to go the extra mile to ensure the highest level of customer satisfaction
Exceptional documentation and communication skills
Customer service experience – preferably in an operations center environment
Ability to thrive in a fast paced, multi-cultural, customer-oriented environment
Ability to work days, evenings, and weekends as required; 24×7 support

Education

Bachelor degree in related field preferred, or equivalent experience

Customer Engineer – Denver

Virtela (virtela.net) is the world’s largest independent managed network, security, and cloud services company. Virtela offers an award-winning suite of services – including managed networks, security, application acceleration, and IT infrastructure management – to market-leading companies around the world, such as Kraft, Honeywell, HanesBrands, Paramount Pictures, Red Hat and IBM. The company is known for its outstanding service innovations and customer support, which have been recognized by more than 50 awards in the last two years alone. Virtela offers unparalleled geographic reach to more than 190 countries through its partnership with more than 1,000 service providers. The company is headquartered in Denver, Colorado with globally distributed Network Operations Centers in the U.S., India, and the Philippines.

Virtela offers an attractive compensation and competitive benefits packages ranging from health, dental, vision, disability and life insurance, 401(K) with employer match. Virtela is an equal opportunity employer and supports a diverse workforce.

Primary Responsibilities

Coordinate workflow with customers, project managers, and architecture group.
Develop and implement detailed designs for customer Enterprise networks.
Lead network installations, WAN optimization implementations and security deployments based upon Customer design requirements.
Configure and deploy Cisco and Juniper routers.
Identify, analyze, troubleshoot, and diagnose LAN/WAN network issues.
Maintain documentation regarding network configurations, operating procedures, and service records relating to network hardware and circuits.
Perform other duties as assigned.

Qualifications

Technical B.S. degree required or related experience and/or training; or equivalent combination of education, experience and certifications.
Minimum 7 years experience as a Network Engineer.
Strong experience working with Cisco and Juniper platforms including Command Line Interface.
Hands-on experience with MPLS, OSPF, BGP, EIGRP, IPSec, TCP/IP, QoS, and WAN Optimization.
Cisco certification and Palo Alto experience a plus.
Experience at working both independently and in a team-oriented, collaborative environment is essential.
Flexible during times of change.
Ability to effectively execute tasks in a high-pressure environment is crucial.
Ability to work long hours as needed.