NTT’s IT Infrastructure Management Services are designed to help network and telephony administrators achieve the reliability and service levels experienced with legacy telephony environments by expertly monitoring, measuring and managing multi-vendor UC portfolios on a 24×7 basis worldwide.
NTT has a long history of managing complex LAN, WAN and IPT networks for leading multinationals. The service includes the monitoring and management of routers, switches, voice gateways, call manager servers, IP PBXs, and other devices down to the handset as defined by customers’ specific coverage needs.
NTT serves as a single point of contact worldwide for proactive management of an array of multivendor IT infrastructure – including WAN, LAN, UC, application acceleration and security devices – regardless of whether it resides within headquarters, branch offices, private or public clouds.
NTT leverages its Predictive Network Analytics platform to accelerate identification and resolution of LAN/WAN issues before they impact the business, reducing time-to-repair and strain on IT resources.
NTT’s integration of audit logs with existing compliance tools help you meet compliance requirements; network discovery and inventory tools help optimize your maintenance contracts; and network analytics tools help further reduce downtime by automatically detecting network configuration issues.