NTT’s Managed Unified Communications (UC) Services provide comprehensive 24×7 monitoring and management to maximize enterprise UC reliability and quality while allowing IT managers to focus on more business critical activities.
NTT provides design, configuration and proactive management , including end-user Moves, Adds, Changes, Deletes (MACD), for an array of UC services, including IPT servers and associated voice gateways, call management and voicemail servers, SRST routers and switches, LAN switches, PSTN carrier links, WAN links, security devices and integration with messaging, video and mobility services. NTT also manages SIP provider services on behalf of our customers.
NTT serves as a single point of contact worldwide for proactive management of an array of multivendor IT infrastructure – including WAN, LAN, UC, application acceleration and security devices – regardless of whether it resides within headquarters, branch offices, private or public clouds.
The services are supported 24×7 by NTT’s Global Operations Centers, with skilled engineers leveraging predictive network analytics to detect 95% of potential issues before they can impact your network health.
Leveraging the NTT Enterprise Services Cloud (ESC) UC services can be activated within minutes from Local Cloud Centers worldwide, eliminating the cost and complexity of deploying and maintaining multiple devices in branch offices
NTT uses its Predictive Network Analytics platform to accelerate identification and resolution of UC/IPT issues before they impact the business, reducing time-to-repair and strain on IT resources
The NTTView Customer Portal offers real time health reports and detailed monthly call reports for complete transparency into service performance and proactive capacity planning
NTT is the smart choice for your SD-WAN enterprise networking and virtual IT service needs.