Recognized for Outstanding Innovation & Support


NTT is scored in Gartner’s 2020 Critical Capabilities for Network Services, Global

Date: October 7, 2020

NTT ranked highest in Gartner Critical Capabilities for Network Services, Global use cases and named a Leader again in the Gartner Magic Quadrant for Network Services, Global

NTT has decades long experience in software defined networking and cloud based services to support network transformation for global enterprises

Tokyo, Japan and London, UK, 11 March 2020 – NTT, a leading global technology services company, today announced it was positioned in the highest ranking in the Global Network, Intra-Asia/Pacific Network and Intra-EMEA Network use cases in Gartner’s 2020 ‘Critical Capabilities for Network Services, Global’ report, and has been positioned again by Gartner in the Leaders quadrant of its 2020 ‘Magic Quadrant for Network Services, Global’ report.

NTT Ltd.’s Executive Senior Vice President for ICT Infrastructure Services, Mr. Masaaki Moribayashi said “NTT’s position is based on the company’s ‘ability to execute’ and ‘completeness of vision’. We believe NTT is the only global services provider that is innovating and investing heavily in every layer of network infrastructure – from Mobile, Internet, Cloud, Data Center, Security and SD-WAN services. This enables NTT to offer comprehensive and differentiated end-to-end SD-WAN networking solutions with enhanced end-user experience for our clients”.

Gartner states, “Digital business requires that enterprise networks become significantly more agile to allow the rapid accommodation of new endpoints, new applications and new network capabilities.”1 In addition, “As enterprises embrace digitalization of business processes and aim for more flexible WAN infrastructures, they also require providers to proactively deliver sales and operational support alongside consistently high reliability and availability of their services.”2

We are honored to receive recognition from a research and analyst firm such as Gartner,” said Ron Haigh, President of the NTT Global Networks business division. We think this is a validation of the success of our SD-WAN and Cloud network services strategy. To us, it is truly a testament to the outstanding innovations and extraordinary customer support by our employees, which result in strong benefits for every client looking for network transformation.”

For a complimentary copy of the Gartner 2020 ‘Critical Capabilities for Network Services, Global’ report and the Gartner 2020 ‘Magic Quadrant for Network Services, Global’ report, click here.

Sources: 1Gartner, Magic Quadrant for Network Services, Global, Neil Rickard, Bjarne Munch, Danellie Young, 20 February 2020. 2Gartner, Critical Capabilities for Network Services, Global, Danellie Young, Katja Ruud, Bjarne Munch, Lisa Pierce, 27 February 2020



Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About NTT

NTT is a global technology and business solutions provider helping clients accelerate growth and innovate digital business models. We provide digital business consulting, technology and managed services for cybersecurity, applications, workplace, cloud, data center and networks – all supported by our deep industry expertise and innovation. As a top-five global IT services provider, our diverse teams deliver services in 190+ countries and regions. We serve 85% of the Fortune Global 100 companies and thousands of other clients and communities. With a 120-year heritage of service and social responsibility we advocate and act for our clients and a sustainable world. For more information on NTT, visit

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