• Client Solutions & Carrier Relations

Virtela is the world’s largest independent managed network, security, and cloud services company. Virtela offers an award-winning suite of services – including managed networks, security, application acceleration, mobile device management and IT infrastructure management to the fastest growing companies around the world, such as Kraft, Honeywell, HanesBrands, Paramount Pictures, Red Hat and IBM.

The company is known for its outstanding service innovations and customer support, which have been recognized by more than 50 awards in the last two years alone. Virtela offers unparalleled geographic reach to more than 190 countries through its partnership with more than 1,000 service providers. The company is headquartered in Denver, Colorado with globally distributed Network Operations Centers in the U.S., India, and the Philippines.

Virtela offers an attractive compensation and competitive benefits packages ranging from health, dental, vision, disability and life insurance, 401(K) with employer match, flexible spending accounts, health savings account, as well as company paid holidays and generous paid time off.

Location: Mumbai, India

Pre-Requisites

• Must have participated in RFP/bidding responses
• Proven history of designing and implementing large enterprise networking solutions
• Proven history of managing a large enterprise network and enterprise IT applications
• Knowledge of the data networking / IP VPN technology and applications
• Understanding of general telecommunication concepts – TDM/SDH, L2/L3 VPNs, MPLS etc.
• Understanding of enterprise IT applications – firewall, virus scanning, user authentications, e-mail, remote access, database management, disaster recovering, hosting, VOIP, etc.
• Willingness to travel as needed
• Excellent communication skills

Primary Responsibilities

• Works with network engineering, product marketing, and other teams to design operationally efficient and supportable customer data networks.
• Based on detailed knowledge of the Virtela network recommends specialized services and applications to customer’s technical staffs and management.
• Analyze customer’s needs; develop long-term strategy, based on knowledge of customer’s current network, equipment and business, of how Virtela services can competitively meet customer’s communication needs.
• Provide technical guidance regarding preparation of, review, and presentation of technical proposal for customer on how customer’s network and Virtela services can be integrated including implementation process and any modifications that are required to ensure complete plan is feasible within cost, time, and environment constraints.
• Demonstrate full technical knowledge of customer’s business and related communication needs by advising Virtela team and customer technical staff as appropriate on enhancements, modifications and/or options in voice and data communication integration.
• Assist with tender, quote and bid responses for assigned projects or accounts.
• Support Virtela sales staff and account managers as needed to properly manage the sales process.
• Assist in managing the account for escalations post sales.

Technical and Other Skills

• Knowledge of the data networking / IP VPN technology and applications
• Understanding of general telecommunication concepts – TDM/SDH, L2/L3 VPNs, MPLS etc.
• Understanding of Security technologies and solutions.
• Understanding of cloud solutions.

Trainings/Certifications Required

• Certifications in Cisco/Juniper/security products would be preferred.

Experience

• A minimum relevant experience of 5 years in telecommunications/data networking industry would be required for this position

Education

• B.E/B.Tech (MBA added advantage) or in related field