• Network Engineering & Operations

Virtela is the world’s largest independent managed network, security, and cloud services company. Virtela offers an award-winning suite of services – including managed networks, security, application acceleration, mobile device management and IT infrastructure management to the fastest growing companies around the world, such as Kraft, Honeywell, HanesBrands, Paramount Pictures, Red Hat and IBM.

The company is known for its outstanding service innovations and customer support, which have been recognized by more than 50 awards in the last two years alone. Virtela offers unparalleled geographic reach to more than 190 countries through its partnership with more than 1,000 service providers. The company is headquartered in Denver, Colorado with globally distributed Network Operations Centers in the U.S., India, and the Philippines.

Virtela offers an attractive compensation and competitive benefits packages ranging from health, dental, vision, disability and life insurance, 401(K) with employer match, flexible spending accounts, health savings account, as well as company paid holidays and generous paid time off.

Pre-Requisite

• Strong communication, presentation and customer handling skills
• Strong Networking product and technology knowledge is a must, Juniper knowledge is a plus
• Strong knowledge in routing and switching protocol  with hands on experience on large scale networks

  – BGP, OSPF, EIGRP, MPLS

• Strong knowledge of LAN technologies

  – LAN design standards and best practices

• Basic security standards, design and best practices

Responsibilities

• Manage the team of backbone operations engineers
• Responsible to manage all backbone network incidents, major outages and planned maintenances
• Ensures smooth running of the entire backbone network within the agreed performance parameters
• Responsible for critical incident management process for backbone issues causing impact to multiple customers
• Review and identify problem areas and suggest solutions and improvements
• Work closely with backbone engineering team
• Liaise with backbone circuit and hardware vendors as required
• Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system
• Plans, designs and implements networked systems, including configurations, and supports/troubleshoots backbone network problems
• Develops and evaluates network performance criteria and measurement methods
• Participate in preparing the analysis of the capacity needs for network infrastructure

Training and Certification Required

• Cisco or Juniper ‘E’ level certification is a plus
• Additional security and VoIP certification is a plus
• Juniper, M-series, T-series
• CCNA, CCNP, CCDA, CCDP, CCIE, JNCIA, JNCIS, JNCIP, JNCIE

Experience

Minimum of 4-8 years

Education

Any graduate

Technical and Other Skills

• Ability to communicate well with the customers and business units
• Ability to set direction and prioritize work and resources
• Participate in network design and strategy forums, set directions and provide recommendation
• Develop and implement standards and procedures as it relates to Backbone Network Technologies and Infrastructure
• Accountable for product requirement analysis, technical solutions and implementation strategy
• Experience with scripting a plus
• Prior experience with IPv6 a plus
• Experience in Cloud Infrastructure and Virtualization a plus